Ju 13 Privacy Policy — How We Protect Your Data

You have the right to know how your personal information is handled. This page explains what data ju 13 collects, how it's used, and whether it's ever shared with third parties.

Last updated: January 2026

SSL encryption

All data is secured with 256-bit encryption

No data selling

Your data is never sold to third parties

Payment Confidentiality

Financial details are not stored on our servers

Your Control

Request deletion of your data at any time

1What Data We Collect

When you create an account or use our services at ju 13, we collect certain necessary information. The sole purpose of this collection is to provide you with the best and most secure experience. We never collect data we don't need.

Identity Information

We collect the following information at the time of registration:

  • Full name & date of birth
  • Email address and mobile number
  • Residential address (district and country)
  • National ID or passport number (for KYC verification)

Transaction information

Transaction records are kept during deposits and withdrawals. However, your payment card or mobile banking PIN/password is never stored on our servers.

Automatically collected information

The following information is collected automatically when you use the ju 13 platform:

  • IP address and device type
  • Browser information and operating system
  • Login time and session duration
  • Pages you've visited and markets you've bet on

Important: We never collect your payment password, OTP, or bank PIN. If anyone asks for this information, it's a scam — contact support immediately.

2How We Collect Your Data

Ju 13 collects data through several methods. Understanding each one helps you better protect your own privacy.

Collection methods What Data Reason
Registration form Name, email, mobile number, and address Account creation & communication
KYC Verification National ID, photo Identity verification
Payment Processing Transaction Records Financial accounting & security
Cookies & Sessions Browsing behavior Platform improvement
Support chat Conversation records Ensuring quality of service

3Purpose of Data Use

Ju 13 uses your data only for specific, legitimate purposes. We believe your data belongs to you — we use it temporarily, solely to provide our services.

Primary use

  • Creating, managing, and securing your account
  • Processing deposit, withdrawal, and betting transactions
  • Identity verification via KYC
  • Accurate delivery of bonuses & promotions
  • Providing customer support and resolving complaints

Secondary Use

  • Technical improvements and bug fixes to the platform
  • To keep you informed about relevant promotions and offers
  • Detecting and preventing fraud
  • Generating regulatory reports (anonymized)

Marketing communications: You can opt out of promotional emails or SMS at any time from your account settings. This will not affect any of your account benefits.

4Data Storage & Security

Ju 13 uses industry-leading security measures to protect your data. Our servers are monitored 24 hours a day, 7 days a week.

Technical safeguards

  • 256-bit SSL/TLS encryption: Every connection is encrypted.
  • Firewall protection: Multi-layer firewall to prevent unauthorized access.
  • Two-factor authentication (2FA): An extra layer of security at login.
  • Data Backup: Encrypted daily backups are stored on secure servers.

Data retention period

All data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years due to legal obligations, after which it is permanently deleted.

Security Tips: Never share your ju 13 account password with anyone. Use a strong password and keep 2FA enabled.

5Sharing Data with Third Parties

Ju 13 never sells your personal data or shares it with third parties for marketing purposes. However, limited data may be shared with trusted partners as needed to operate our services.

When data may be shared

  • Payment processor: To process transactions via payment gateways such as bKash, Nagad, and Rocket.
  • KYC verification service: With licensed verification providers for identity confirmation.
  • Legal obligations: By court order or direction of a regulatory authority.
  • Fraud prevention: With security partners to detect suspicious activity.

In all of the above cases, only the minimum necessary data is shared, and the relevant parties are required to uphold our privacy standards.

Please note: ju 13 never sells or shares your data with advertisers or marketing companies.

6Cookies & tracking technologies

Ju 13 uses cookies and similar technologies to enhance platform performance. Cookies are small text files stored in your browser that remember your preferences and session information.

Types of Cookies We Use

  • Essential cookies: Required for login sessions and security — these cannot be disabled.
  • Functional cookies: Remembers your language and preference settings.
  • Analytics cookies: Helps us understand which pages are visited most.

Cookie controls

You can disable non-essential cookies from your browser settings. Keep in mind that turning off certain cookies may limit some features of the platform.

7Your Rights

You have full control over your personal information. ju 13 respects these rights and is committed to responding to any request you make.

Right to access your data

You can request to see what data we hold about you.

Right to Correct Your Data

You can request corrections to any inaccurate or outdated information.

Right to erasure

You can request that your data be deleted after your account is closed.

Right to restrict processing

You can request that your data no longer be used for specific purposes.

Right to data portability

You can request a copy of your data in a portable format.

Right to opt out of marketing

You can opt out of promotional communications.

To exercise any of your rights support@ju13.netto email us. We'll respond within 30 business days.

8Children's privacy

Ju 13 is an adults-only platform. Account registration by anyone under 18 is strictly prohibited. We never knowingly collect information from minors.

If we ever inadvertently collect data from a minor, we will delete that data immediately upon being notified and close the associated account. If parents or guardians have concerns, support@ju13.netto get in touch.

To learn more about responsible gaming, visit our Responsible gaming View page.

9Privacy Policy Updates

Ju 13 reserves the right to update this Privacy Policy as needed. Any changes will be reflected by updating the "Last updated" date at the top of this page.

For significant changes, you'll be notified in advance via your registered email or a platform notification. Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend revisiting this page periodically.

10Contact

For any privacy-related questions, complaints, or requests, please contact us:

  • Email: support@ju13.net
  • Live Chat: Click the chat icon at the bottom right of the platform
  • Response time: Usually within 24–48 hours

FAQ: For quick answers to common questions, visit our FAQ Page View.

Our Commitment to Protecting Your Data

Protecting your privacy at every step is our responsibility

Military-grade encryption

We use 256-bit SSL encryption — the same technology used in banking systems. Every transaction you make is completely secure.

Strict KYC verification

Every account is verified to ensure no one can open an account in your name. Your identity stays yours alone.

Your data is never sold

Many platforms sell user data to advertisers. ju 13 does not — not ever, not to anyone.

Two-factor login protection

With 2FA enabled, no one can access your account even if they know your password. Keep this extra layer of security active at all times.

24/7 Security Monitoring

Our security team monitors servers around the clock. Any suspicious activity is acted upon immediately.

Everything under your control

You have full rights to view, correct, or delete your data. Any request will be completed within 30 days.

Your data is safe — join ju 13 today

You've read the privacy policy — now play with peace of mind. Registration is free and you'll get a 100% bonus on your first deposit.

18+ | Play Responsibly | Responsible Gaming Policy

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