This document clearly sets out all terms relating to opening an account, placing bets, receiving payments, and using promotions on ju 13. Please read it before registering.
Important Notice:
By creating an account on ju 13, you confirm that you have read and agreed to these Terms and Conditions in full. You must be at least 18 years of age.
Have a question about the terms? View FAQ Or reach us via live chat.
These Terms and Conditions ("Terms") constitute a legal agreement between ju 13 ("Platform", "we", "us") and any registered or unregistered user ("you", "member", "player"). By accessing ju 13 or creating an account, you agree to be bound by these Terms.
Ju 13 is an online gaming and Sports Betting platform. We operate in accordance with international gaming regulatory standards and are committed to protecting the interests of our members.
These Terms and Conditions apply to all ju 13 services, including Sports Betting, Live Casino, slots, jackpot games, and any future services. Additional rules may apply to specific services, but these supplement rather than replace the core Terms.
Please Note: These terms and conditions may be updated at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.
To open an account with ju 13, you must be at least 18 years You must meet the minimum age requirement. Any false age declaration at registration will result in immediate account closure and all balances may be forfeited.
Each individual may register only one account. Creating multiple accounts using the same device, IP address, bank account, or payment method is strictly prohibited. If such activity is detected, all associated accounts will be closed.
You are required to provide accurate and truthful information at the time of registration. Your name, date of birth, address, and contact details may be subject to verification. If any information changes, please update it via your account settings or contact support.
For security purposes, especially before large withdrawals, you may be required to complete identity verification (Know Your Customer — KYC). This involves submitting a copy of your national ID or passport. Withdrawals may be put on hold until KYC is fully completed.
Tips: Complete your KYC verification right after registration to avoid any delays with future withdrawals.
The minimum deposit at ju 13 is ৳200. Instant deposits are available via bKash, Nagad, and Rocket. Once confirmed, funds are credited to your account balance immediately.
The minimum withdrawal amount is ৳500. Standard withdrawal requests are processed within 24 hours. Large withdrawals (৳50,000 or above) may require additional verification, which can take up to 72 hours.
We recommend using the same payment method for both deposits and withdrawals. Deposits or withdrawals from third-party accounts are not permitted.
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| BKash | ৳200 | ৳500 | Instant / 24 Hours |
| Nagad | ৳200 | ৳500 | Instant / 24 Hours |
| Rocket | ৳200 | ৳500 | Instant / 24 Hours |
Caution: Always verify the correct payment number before making a deposit. Funds sent to an incorrect number cannot be guaranteed for recovery.
All bonuses and promotional offers at ju 13 are subject to specific terms. Before claiming any bonus, please read the relevant promotion page carefully for the applicable conditions.
All bonuses come with wagering requirements. For example, a 10x wagering requirement on a ৳1,000 bonus means you must place a total of ৳10,000 in bets before you can withdraw. The wagering requirement for each bonus is clearly stated on the promotions page.
Bonuses must generally be used within 30 days of being credited. If the wagering requirements are not met within that period, the bonus balance will be forfeited.
Any abuse of the bonus system — such as claiming bonuses through multiple accounts, bonus arbitrage, or any other fraudulent method — will result in account closure and forfeiture of all bonuses and associated winnings upon detection.
Bets are accepted only while the designated market is open. Pre-match betting closes once an event has started. ju 13 reserves the right to void any bet accepted in error due to a technical fault.
Minimum and maximum bet limits apply to each market. These limits may vary depending on the market, event, and your account tier. For full details on applicable limits, Bet Page View.
Bets are typically settled within 30 minutes of an event ending. Settlement may be delayed if there is a dispute over the result or if the official outcome is not immediately available. In such cases, the announcement by the relevant official body will be considered final.
Bets may be voided and the stake refunded in the following circumstances:
Live Betting: Odds change rapidly in Live Betting. Always check the odds before confirming your bet. If a bet confirmation is delayed due to network issues, it will be settled at the accepted odds.
The following activities are strictly prohibited on the ju 13 platform. Violations will result in account closure, balance forfeiture, and legal action where applicable.
Caution: If suspicious activity is detected, ju 13 reserves the right to temporarily suspend an account for investigation without prior notice.
You can close your account at any time. Contact support or submit a closure request from your account settings. Make sure to withdraw any remaining balance before closing your account.
Ju 13 may close or suspend any account for the following reasons:
If there is no login or transaction activity for 12 consecutive months, the account will be deemed inactive and a monthly maintenance fee of ৳100 may be deducted from the available balance. Once the balance reaches zero, the account will be closed automatically.
Protecting your personal information is our top priority. ju 13 never sells your data to third parties. For full details on how we collect and use your information, please visit our Privacy Policy page.
All data is protected with 256-bit SSL encryption. Payment details are never stored on our servers — all transactions are processed directly through the payment gateway.
Ju 13 believes that gaming is truly enjoyable only when it's controlled and done mindfully. We encourage all members to play responsibly.
To learn more about Responsible Gaming, visit our This page View.
Ju 13 reserves the right to update these terms and conditions at any time. For significant changes, advance notice will be provided via registered email or in-app notification on the platform.
For any disputes or complaints, please contact our support team in the first instance. The team will endeavour to resolve the matter within 48 hours. If the issue remains unresolved, you may escalate it to the management team. Our decision shall be considered final.
These terms and conditions are governed by international gaming laws and the laws of the relevant jurisdiction.
Contact: For any questions or complaints, email us at: support@ju13.net Or reach us via live chat.
Every rule we have is designed with player protection in mind
Written in plain language instead of complex legal jargon. Every condition is clearly explained so there's no room for confusion.
Every deposit and withdrawal is protected by SSL encryption. Your financial information is never shared with third parties.
All complaints are resolved within 48 hours, guaranteed. Our Bengali-speaking support team is available around the clock.
Identity verification keeps your account secure and helps prevent fraud and unauthorized access.
The terms of each bonus are clearly communicated upfront. No hidden conditions, no misleading offers.
Deposit limits, self-exclusion, and break options are all available free of charge. Player well-being is our priority.
Registration is free and takes just 2 minutes. Get a 100% bonus on your first deposit — up to ৳5,000.
18+ | Gamble Responsibly | Responsible Gaming Policy